Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Maryport | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Maryport collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

1. Who We Are

Pharmacy Weight Loss Maryport is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Maryport and across the UK. We act as the data controller for any personal information you provide to us.

2. Data We Collect

We collect the following types of personal and health-related information when you use our services:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and postal address
Health data: Medical history, current medications, weight, BMI, and consultation responses
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We process your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver prescribed medications — orders are dispatched within 1 working day once approved by our pharmacist
To maintain accurate patient records as required by GPhC standards and UK pharmacy law
To communicate with you regarding your order, treatment, or any clinical concerns
To comply with our legal and regulatory obligations
To send service-related updates where you have given consent

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, protection of vital interests, and for health data, the provision of healthcare under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site performance. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function properly
Analytics cookies: To understand how visitors interact with our site, helping us improve our services
Preference cookies: To remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

Healthcare professionals: Where clinically necessary, such as referrals or GP communication with your consent
Delivery partners: Your name and address are shared with our courier to fulfil your order
Payment processors: Secure third-party providers who handle payment transactions on our behalf
Regulatory bodies: Where required by law, including the GPhC, MHRA, or law enforcement authorities

All third parties we work with are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention

We retain patient records for a minimum of eight years from the date of last treatment, in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised.

7. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where no legal obligation requires us to keep it, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider in a portable format. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Maryport
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.